mouse is not working or detecting in windows

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Computer Frozen: Make Sure that your computer is not frozen, you can know by pressing "NUM LOCK" key on keyboard. If your keyboard's NUM LOCK LED is turn on and off. It means your computer is not frozen.

Conflict Issue: If you install any software or driver or hardware recently on your computer. Remove that software or hardware.

Connection Problem:  If you are using a USB mouse disconnect and reconnect the mouse cable to another USB port. If the mouse still does not work after it has been reconnected and is connected to a USB hub, connect the mouse to a USB port on the back of the computer.
Pictures of computer green and purple PS/2 ports.PS/2 mouse
If you are using a PS/2 mouse, verify that it is connected into the PS/2 mouse port and not the PS/2 keyboard port located on the back of the computer. If the mouse has worked properly in the past, turn off the computer and disconnect and reconnect the mouse.


Mouse software or driver conflict:

Boot into Windows Safe Mode. If the mouse is working in Safe Mode, there is likely a driver conflict or other software conflict.
To resolve this conflict follow the steps below.

Open Windows Device Manager.

Expand the mouse (mice) option in Device Manager by clicking the '+' symbol.

Remove all mice listed by highlighting each device and pressing the delete key on the keyboard.

If the mouse still does not work in Normal Windows, follow your operating system basic troubleshooting steps for your version of
Windows.

Bad Mouse:

If the above steps do not solve the problem, try another mouse. If the another mouse works, try the mouse that is not working with another computer.
If multiple mice do not work, the computer port is bad. If your using PS/2 or USB port on the back of the computer, the motherboard is bad and would need to be replaced.
If the mouse does not work with more than one computer, the mouse is bad and should be replaced.


  

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